Security and Privacy
Solid security and complete privacy are major concerns of Internet shoppers. Users like you want to be assured that the
information they provide online is secure and will be kept in confidence. We use several layers of robust security
technology to help ensure the confidentiality of transactions across the Internet.
SECURITY
This web site provides a secure environment for registration and transactions. The GotLenses' site does require a browser
that supports 128-bit encryption technology (see below).
Netscape Navigator and Microsoft Explorer provide secure browser capability that ensures that the dialogue between your
PC and our Secure Web Server remains confidential and cannot be deciphered by possible "eavesdropping" on the Internet.
GotLenses.com utilizes Secure Socket Layer (SSL) technology. You can identify that you are in an SSL session by the
"locked" padlock icon at the bottom of your browser screen (or an unbroken key for older versions of the browsers).
What is 128-bit encryption technology?
Encryption scrambles all information between your computer and our servers and 128-bit encryption guarantees a high level
of security, privacy and confidentiality.
This web site is secured using a Thawte Digital Certificate. This ensures that all information you send to us via the World
Wide Web will be encrypted. If any other internet user intercepts the communication he/she will only be able to see it in
an encrypted (garbled) form. Certificate technology allows us to decrypt the information, and view it in plain text form.
For more information on SSL digital certificates for web servers please see
http://www.thawte.com/html/RETAIL/ssl/index.html
We take security very seriously. As an additional safeguard, all orders and personal information can only be accessed by
authorized employees.
PRIVACY
CooperVision Inc. and our suppliers for GotLenses.com take your privacy very seriously. Your personal information will
never be released to anyone beyond those required to execute your order.
Privacy Statement
INFORMATION ABOUT OUR WEBSITE
Modern information and communication technologies play a fundamental role in the activities of web sites like GotLenses.com.
Our principal activity is: Online contact lens ordering
Our privacy policy covers the GotLenses.com web site and its suppliers:
| |
| Organization Name: | CooperVision Inc. |
| Address: | 1855 Gateway Boulevard, Suite#700 |
| City, Zip: | Concord, 94520-3200 |
| State: | CA |
| Country: | USA |
| Web Site(s): | GotLenses.com |
|
THE SERVICES AND LINKS OF OUR WEB SITE
Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by
others.
Our Web site does include links to third party Web service providers. They provide eye condition information only. No
user personal information is shared with them.
AUTOMATIC COLLECTION OF INFORMATION
We automatically log personal data by means such as programming or we link information automatically logged by such means
with personal data about specific individuals. We do so for the following purposes:
- Technical administration of the Web site
We do not use cookies to store personal data. We do link non-personal information stored in cookies with personal data
about specific individuals.
DATA COLLECTION AND PURPOSE SPECIFICATION
We collect the personal data that you may volunteer while using our services.
We may also collect information about you from other sources, such as your eye care professional, or private
organizations.
To access the table of personal data collected and purposes for which they are used, please click
here.
We do not collect or use personal data for any purpose other than that indicated in the table below.
If we wish to use your personal data for new purposes, we offer you the means to consent to those new purposes:
- by indicating in a box at the point on the site where personal data is collected
- by sending an email (admin@gotLenses.com)
- by calling this telephone number (877-got-lens)
CHILDREN'S PRIVACY
We do not knowingly collect personal data from children.
We do not take specific steps to protect the privacy of children who disclose their personal data to us.
We do not provide information about our personal data practices in relation to children on our home page, or at those sites
on our Web site where we collect personal data.
DISCLOSURE AND VISITOR CHOICE
We disclose our visitors' personal data to other organizations ONLY for the purposes of fulfilling contact lens orders.
CONFIDENTIALITY/SECURITY
We give you the option of using a secure transmission method to send us the following types of personal data:
- primary personal data (such as name and contact details)
- other personal and profiling data
- identifiers (such as credit card details, Web site password)
- specific personal data (such as medical data)
- Contact Lens Parameters are provided by eye care practitioners in a secure environment
We have implemented security policies, rules and technical measures to protect the personal data that we have under our
control from:
- improper use or disclosure
- unauthorized modification
- unlawful destruction or accidental loss
All our employees and data processors, who have access to, and are associated with the processing of personal data, are
obliged to respect the confidentiality of our visitors' personal data.
We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or
other regulation.
ACCESS TO THE PERSONAL DATA WE MAY HOLD ABOUT YOU
You can ask us if we are keeping personal data about you by:
- sending an email (admin@gotLenses.com)
- sending postal mail to this address (GotLenses.com Administration, 5360 Northwest 35th Avenue, Fort Lauderdale, FL 33309)
- calling this telephone number (877-got-lens)
We will provide you with a readable copy of the personal data which we keep about you within a week, although we may before
require proof of your identity. We will provide the information without any charge.
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:
We do not reserve the right to refuse to provide you with a copy of your personal data.
We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.
PRIVACY COMPLIANCE
Our privacy policy is compliant with the following instrument: HIPAA - USA
There are no global or regional regulatory or self-regulatory schemes applicable to our web site or organization.
In order to demonstrate that our privacy policy accords with the above privacy instrument, we are:
- voluntarily committed to a Self Assessment procedure
SELF ASSESSMENT PROCEDURE
| |
Name or designation of the privacy policy
person or service | GotLenses.com Web Site Privacy Policy |
| URL | http://www.GotLenses.com/securityprivacy.asp |
|
PRIVACY AND SUPPORT
If you have an inquiry or concern about our privacy policy, please contact:
| |
| Name/designation: | Attention Gotlenses |
| Department: | Marketing Department, CooperVision |
| Address: | 370 Woodcliff #200, Fairpoint NY 14450 |
| Phone Number: | 1-800-538-7850 |
| Fax Number: | 954-733-1788 |
| Email address: | admin@gotLenses.com |
|
We do not recommend another means by which visitors' concerns may be addressed.
PRIMARY PERSONAL DATA/BUSINESS INFORMATION
| |
| x |
volunteered by each visitor |
| - |
collected from public records or bodies |
| x |
collected from private organizations |
| Primary Personal Data |
Technical administration
of the Web site |
Research &
Development |
Customer Administration |
Marketing |
Trading in
personal data |
| Name | x | - |
x | x | - |
| Gender | - | - |
- | - | - |
| Address | x | - |
x | - | - |
| E-mail address | x | - |
x | x | - |
| Phone/Fax number | x | - |
x | - | - |
| other (describe) | - | - |
- | - | - |
| Business Information |
Technical administration
of the Web site |
Research &
Development |
Customer Administration |
Marketing |
Trading in
personal data |
| Employer/Organization | - | - |
- | - | - |
| Job Title | - | - |
- | - | - |
| Address | - | - |
- | - | - |
| E-mail address | - | - |
- | - | - |
| Phone/Fax number | - | - |
- | - | - |
| other (describe) | - | - |
- | - | - |
|
|
OTHER PERSONAL DETAILS AND PROFILING DATA
| |
| x |
volunteered by each visitor |
| - |
collected from public records or bodies |
| x |
collected from private organizations |
| |
Technical administration
of the Web site |
Research &
Development |
Customer Administration |
Marketing |
Trading in
personal data |
| Personal details | - | - |
- | - | - |
| Physical description | - | - |
- | - | - |
| Family characteristics | - | - |
- | - | - |
| Education and skills | - | - |
- | - | - |
| Lifestyle or personal tastes | - | - |
- | - | - |
| Financial resources (describe) | - | - |
x | x | - |
other (describe) contact
lens
parameters | x | x |
x | x | - |
|
|
IDENTIFIERS
| |
| x |
volunteered by each visitor |
| - |
collected from public records or bodies |
| x |
collected from private organizations |
| |
Technical administration
of the Web site |
Research &
Development |
Customer Administration |
Marketing |
Trading in
personal data |
| On-line identifiers | x | - |
x | - | - |
| Financial Identifiers | - | - |
- | - | - |
Identifiers assigned by
Public bodies | - | - |
- | - | - |
| Biometric Identifiers | - | - |
- | - | - |
|
|
SPECIFIC DATA
| |
| x |
volunteered by each visitor |
| - |
collected from public records or bodies |
| x |
collected from private organizations |
| |
Technical administration
of the Web site |
Research &
Development |
Customer Administration |
Marketing |
Trading in
personal data |
| Racial or Ethical Origin | - | - |
- | - | - |
| Political Opinions | - | - |
- | - | - |
Religious or philosophical
beliefs | - | - |
- | - | - |
| Trade Union Membership | - | - |
- | - | - |
| Health/Medical data | - | - |
- | - | - |
| Sex life | - | - |
- | - | - |
Police/Justice data such as
civil/criminal actions
brought by or against the
visitor | - | - |
- | - | - |
|
|
|
